Shipping Conditions
Our priority is to provide customers with fast, secure, and efficient shipping, with special attention to packaging care and quality. Orders are typically processed and shipped within 24/48 hours after payment confirmation, unless otherwise specified for particular products or exceptional situations. We work with reliable couriers such as GLS, DHL, and Poste Italiane to ensure timely and professional delivery, both in Italy and worldwide.
To ensure your purchases arrive in perfect condition, we pay close attention to the preparation of our packages, using high-quality materials and sturdy packaging. Every order is carefully packed to protect it during transit.
For added security, we offer the option to request insured shipping at an additional cost. This service protects the package’s value during transit, providing compensation in case of loss or damage.
In Italy, we provide free shipping for orders over €95, giving you even more reasons to take advantage of our deals. For orders below this amount, the shipping cost will be automatically calculated during checkout based on the package’s weight, size, and destination.
Deliveries are usually made within 1-5 business days for Italy, while delivery times for international shipments vary depending on the destination. During the shipping process, customers will receive a tracking number to monitor their order’s status in real time. It is the customer’s responsibility to provide a correct and complete delivery address to avoid delays or failed deliveries.
For any questions or specific shipping requests, our customer service team is available to provide assistance.
